Customer Account Information

Welcome to Our New Website!

We're excited to share our brand new website with you! As part of this update, we've made some important changes to how you access your account.

Important Information About Your Account

Your previous login information will not work on our new website. We know this might be inconvenient, but this change allows us to provide you with a better, more secure shopping experience.

What You Need to Do

Check your email inbox for a message from us with the subject line: "Katherine's Collection New Website Account Activation"

This email will contain simple instructions to set up your new account password. Once you follow these steps, you'll be able to log in and shop on our wholesale store. 

Haven't Received Your Email?

If you don't see the activation email within the next few days, please check your spam or junk folder first. Sometimes important emails can end up there by mistake.

Need Help?

If you can't find your activation email or need assistance setting up your new account, we're here to help!

Call us: (877) 410-5145
Email us: cservice@kcgift.com

Our friendly customer service team is ready to walk you through the process step by step.


Thank you for your patience as we work to improve your shopping experience with Katherine's Collection.